Shipping, Delivery and Return Information
Shipping
We ship from the Netherlands in Europe and from Seattle in the US. Time to delivery is around three weeks for standard items.
We offer free shipping on all orders above €150 or US$175.
All applicable taxes, duties, and customs charges are included in the price. Our detailed shipping policy can be found here.
Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging. For personalized or custom-made items we will return 50% of the cost.
Our detailed refund policy can be found here.
Contact
If you have any questions about shipping, returns, or our products, we would be happy to help.
Please use the contact form to send us your inquiries and we aim to respond within two business days.